What Our Customers Say

Below are some results from our on-line survey, Names have been removed, but none of the content has been changed.

Nice site. Helpful friendly phone service, also.
I also like the ability to look up my own parts and get them right. Some of the dealers I have dealt with are not very thorough when it comes to looking for options or alternatives.
Your site is awsome. I logged on ,went right to order parts, put in the number and in seconds there was the price and I was able to load up my basket. It would be much more convenient and I would be feel more secure if all items had pictures to verify that I was ordering the correct part. Thank you ,I loofk forward to receiving my order.
Hi, I am the owner of ------- Machine Works in ---- MA. . I do custom and marine engine building. I think it is very handy to have a parts break down for ref. I am looking for a supplier who is up to speed on parts. Thank you, D S
I love your part break down pages!
I am a marine surveyor. I use the site for its informational value.
we like you guys because we need answers for our customers,you have them. j n
This site gives me a chance to buy what I want, when I want it, at a very resonable price. The local dealer seems to take me granted...like he's the only game on town
heather was very helpful and profesional
Ease of use of parts lookup feature by drawing and/or part #
Local dealer requires two trips, one to order & place deposit, second to pick up. All to pay full price + horrendous shipping! Good luck getting them to actually work on the boat. If they do, it sits out in the weather until they get to it.
I believe my dealer comes to this site anyway to get my parts. I really like your site. Don't ever close it. Would like to see a link to check up on pending order status.(If I haven't overlookes one that is already present)
I like your discounted prices. I hope I'll be as happy with shipping time.
BAM/Mercruiserparts KNOWS the answers, shortcuts, insider "secrets". You have saved me time, money and stress with the help you've provided every time I have called--whether I ordered something or not-- THanks Bill M
Great website, the only complaint I have is the quality of the illustrations.
I like taking my own time to resarch the parts drawing and finding the parts I need and not feeling rushed about it
I have delt with Bam in the past and have always had GREAT service and even telephone support from some very knowledgable people. Keep up the great work!
I ENJOY DEALIHG WITH YOU FOLKS!
Great site. Seems like you have very good prices, so I look forward to doing business with you.
When I couldn't find the part I was looking for I sent an email to you and you responded quickly with the part and number I needed. Your service was excellent and price also good.
I was able to repower my old boat with one of your engine & sterndrive packages for just a couple of hundred dollars more than my local service center wanted to rebuild my old outdrive. Thank You.
Thank you for answer my question so fast. Now Im clear about my order ,and I like to congratulate you and your company for the well done job that you been doing, and the help that you gave me, once again thank you and "hasta la vista."
I have made purchases from Bam in the past.I have no complaints. I always search for the best price and quility parts.
Your web page is one of the better ones I have seen. Your parts diagrams are very helpfull. I have told my boating friends here in East central Florida about your site. My order is on the way.
Very easy to navigate and find parts. First time user and if parts come in a reasonable length of time and are correct I will use this site to order all my parts from now on.
Your web site was extremely helpful. A ton of useful information. I had a question regarding a part I intended to purchase and my email inquiry was responded to in a prompt and professional manner. Thank you.
Your site is complete, informative and easy to use - Thank you!
ery helpfull had to call your tech support and they called back and had my answer as promised.
Excellent and fast service for UPS Ground service here in Florida. I ordered on Monday morning and Tuesday afternoon it was at my door. Thanks for the free shipping in Florida.
Heather, Mark me down as a satisfied customer! Thanks for the excellent communication and fast service. I am sure I will be a return customer. I have already told my friends about your web site and will continue to do so. Thanks again, PJS
Your parts look up is very helpful, complete, and easy to use. Local dealers here in Minnesota don't stock anything and also have some pretty odd hours, i.e. never open on weekends during the Summer etc. Most parts people are never willing to take the time to help look up more than a few parts for those of us doing our own work. I spent several hundred dollars last year with you also under a different email and that also was a very good experience. Thank you!
When my local prop shop refused to discount a new SS Mirage Plus from the list price (in fact was going to charge me 4 bucks over the list price !) I went to your site.. Best price around, and I've looked. I called and spoke with a pleasant, helpful girl at your shop who checked to make sure the prop was available, answered my questions and generally was a pleasure to deal with. Looking forward to receiving the new Mirage. Thanks !! Well done !!
Easy to use site. Keep up the good work!
I Looked at all boat part sights on the internet and I tell yall what your sight is by far the best. The break downs of components is totally outstanding your whole sight is totally outstanding. I just hope your service is the same.
The service has been very good. Please keep it up. Thanks.
The engine diagrams make it a breeze to get what I want. This website will be my first choice for engine parts! Can't beat the price anywhere. My only complaint would be that you guys are located in Florida and not Georgia where I live.
excellent site. have been searching for a week and finally found an excellent site. will order parts in the future
Very user friendly web site. Timely parts delivery.
I have made several purchases from BAM over the past three years and each time have been extremely happy with the service I have received. I was able to obtain the exact parts I needed, at a good price and in a timely manner. The staff at BAM has always been courteous and helpful. Thanks.
Thanks to Jerry for taking the time to get my order processed quickly. It is this kind of customer service that keeps people like myself returning to your business for future boating needs.
Your WEB site is definitely one of the best on the WEB! Easy to use/navigate, Uncluttered and very efficient.
I appreciate having the parts diagram by model and serial numbers. Most helpful
You have a great resource on your web site with the parts diagram, I have used it several times to find the correct part. Additionally, the pricing is great.
I used your company because, I was able to find what I needed with easy. I looked else where first.
Called on phone got great service and good information
Thanks your a life saver
Your web site has made my experience of owning an older model boat much easier to afford. I have found the parts I need and always received them in a timely manner. With your on-line catalog I can see the parts I need without taking someone elses word for it. All of this along with the lower prices makes BAM the only place to shop for Mercrusier parts! Keep up the good work.
I searched the internet because I do not know a dealer in my area so rather than looking all over, I went onto the internet. Your prices seem reasonable and even though there is a charge for shipping, it is offset by a combination of not paying 8&3/4% sales tax and not having to run around for the parts.
great site with all the drawings to go with parts list is excellent. Picking out the parts at home instead of the parts counter is the way to go and I can double check my order before i place it.
I'm rebuilding an engine. Buying parts as a "package" is typically easier from a source... and you get more help. Local shops don't always have the knowledge or experience needed!
Your website layout allows me to be secure in the fact I have ordered the correct part. Very, Very nice site. Extremely easy to use and worked flawlessly.
you people had good prices.....and you were the only people to e-mail me back...thanks
I will whenever possible purchase my parts from you in the future. Great experience and was the best help and availability I could find. Thanks again appreciate doing business with you.
This is the best site for these type of parts. You make it easier to place an order than my dealer. Having the drawings for references really help. You guys really rock!!
I like viewing your parts diagrams and part number lookup. I rarely get a B/O, your service is fast. It's almost like having a parts depot in the next room!! I have given your name to several people and they also have been impressed. Keep up the good work! Mark.
Convenience, good price and technical help when I asked for it. Thanks Marc!
YOUR ON LINE SERVICE IS REALLY EASY TO USE. THANK YOU
best price I found
Your service has been great, prices the best, I by all my mercruiser parts from BAM Sincerely, Jay M
You guys are great. Great location, great prices, great people.
You guys (and ladies) are great ! You possess a wealth of knowledge and you still maintain a friendly attitude. BAM is a hard to beat on all accounts.
What more can be said? 10'S across the board. I just wish I lived closer so I could pick up the parts and meet you all in person.
Glad I found this place, Mercury has a death grip around your neck and no one (and I mean no one) will give any kind of a break. Thanks
I like the way you show pictures and part numbers, very user friendly. I will buy again from
Great site. I have used it several times and have allways been happy with it. Very easy to use.
Ownwer and crew are very helpful and Parts are at a good price.
thanks for a good place to get a discount.
Ease of the online catalog search for the parts and the lower price made the deal for me.
Thank-you for having what I needed. Hard to find parts on other sites.
I have been enjoying the convenience of this wonderful site ever since I stumbled upon it in the summer '03. The format is very friendly and allows me to shop around for whatever parts I require without the hassle of a mechanic/sales rep over my shoulder second-guessing my decisions. I am very pleased with the service I have received: very fair pricing, confirmations on my orders, well packaged materials, and prompt delivery.
You guys have got the best prices anywhere in the country. If I need anything else I won't hesitate to order from you.
excellent service-prompt delivery
I bought an engine from you before. It was complete with all of the hoses. I installed it and it runs great. The help in ordering over the phone was great. Everthing you said and did was true.
Alot of parts at a touch of a button plus prices are alot better.
ok, thanks, will check it out and see what happens. thanks again for your help. You have provided more info and assistance than any of the dealers I have talked to around here. Too bad they don't believe in customer service more than getting the customers money as fast as they can. oh well, the life of boat ownership.
The most I like on your web page is the possibility to see the part we need on the drawings. Overall, you have the best service available. I will recommend.
VERY DEPENDABLE AND ON TIME
EXCELLENT SITE WITH ALL DETAILS WE NEED TO MAKE THE BEST CHOICE ON THE PARTS. VERY APRECIABLE CUSTOMMER SERVICE AND RAPIDITY CONGRATULATIONS
Kick Ass Website. Much better than the Factory website....Thanks!
nother great job, parts were here in time for the holiday weekend :) why shop anywhere else?
thank you very much for your help
it took a little bit to get order set up but once i did it worked well thank you very much
I would like to comment on your parts people. They are very helpful and seem very knowlegable on parts ordered. They will give you that extra effort to be sure the customer has what he needs to get there boat back in service. THANK YOU It's nice to deal with people who seam to care.
good prices
Web site easier to read than most of the ones I searched and parts also easy to correlate with the diagram at top of parts list page.
Great service easy to navigate good prices
Great parts search engine
Parts breakdown EXCELLENT, thanks.
Thank You for the Great service I have had with Bam Marine
always excellent help
Being a working guy, most part shops are closed when I'm able to go there - eves and weekends. I really like having the parts diagrams available.
Excellent email replies. Very helpful to find correct parts.
Everything was flawless, from looking up the part to it arriving on my front porch. You folks have a great system here. Keep up the good work. Thanks!
Great experience, will certainly be back!
I Like your parts system Look up Easy To Get your needed parts in the Kit Forms I Like Ordering On line Because it Give's me Extra time @ night to get the parts needed After hours I like To do all my own work. Run Engine machine Shop. Hands On. Have rebuilt Transmissions, Power shifts , Rear ends. Automatic Trans, & Engines Differnt Type Engine every Day. Thanks For Being Online 24 / 7
I LOVE BEING ABLE TO LOOK UP THE EXACT PART I NEED.
Your prices are very competitive and your technical assistance is great! And, I can do this (shopping for parts) at home.
Your site is very straight forward and easy to use.
IT WAS SO EASY TO FIND THE PARTS AND PRICING WERE GOOD. GREAT JOB SITTING UP THIS SITE. I WILL COME HERE FOR ALL MY PART
I purchased the part online on Monday and installed in that Wednesday. Worked great, what a good price, fast shipping and a well build site. Thanks John
I really like your site! It is very easy to use and is the best mercruiser detail that I have seen anywhere. It beats my local dealer. Thanks so much for making your site easy to find parts and for the graphic picture details. Ordering is a breeze.
I looked at many web sites for Mercury parts and your site was the best in terms of finding the correct part, price, and ease of use.
Great site, I'm glad I found it. I will be using your site in the future for any parts I might need. Everything was easy to find and your prices are great. Thanks alot, Greg

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