Returns and Cancelations

We will accept returns of NEW items in un-opened original packaging only. All items must look new and be suitable for resale.  The factory packaging must not be damaged or marked with shipping labels etc. Returns are subject to a 25% restocking charge not to be less than $5, must be approved in advance, and must be received by us freight prepaid within 30 days of the time you received the items. Shipments that are refused,  returned after 30 days or returns sent without a proper RMA will be charged a 50% restocking fee or at sole discretion no credit  will be issued at all depending on the item. Items will be considered abandoned.

Once placed, and before an order is shipped it may be canceled. However, an order cancellation charge of 25% will apply, not to be less than $5. Special order items, including ALL diesel parts may not be canceled once processed.

Of course items we have shipped in error will be replaced. However, you are responsible for ordering the correct part numbers and quantities. Please Email   us if you have any questions.

The following items may not be returned at any time:

Electrical items (including starters, alternators, switch boxes, stators, triggers, relays, wire harnesses, etc.)

Tools

Manuals or Catalogs
Lubricants, greases, paint, chemicals 
Items with an individual price of less than $5
Special order items (including ALL Diesel parts)

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copyright© 1997-2010 BAM Marine of Florida Inc - Certain images copyright Mercury Marine -  All rights reserved - Please note, we are not part of Mercury Marine, but an independent factory authorized dealer.